Delete your Placie account
You can delete your account in the app or request deletion by email.
Delete in the app
- On iPhone, open Settings. On Android, open your account menu.
- Choose Delete account and confirm the deletion.
- Stay connected until Placie confirms success. The phone stops location updates immediately; account deletion needs a successful server response.
If the request fails or you are offline, your account has not yet been deleted. Reconnect and retry, or contact support.
What gets deleted
A successful deletion removes these records from the active service:
- Your account, email address, display name, and sign-in sessions
- Your connections and sharing permissions in both directions
- Your latest location and any data retained from earlier app versions
- Place alerts involving your account
- Your device registrations and push notification tokens
- Invitations and email code records associated with your account
Copies that can remain
Existing security audit records follow the service's scheduled 90-day retention. Database backups have separate infrastructure retention and are not erased immediately when you delete an account. These records do not provide location access through the app. The Privacy Policy describes active-service retention; contact support with questions about retained backup copies.
Request deletion without the app
Email support@placie.net from the email address associated with your account and ask us to delete your account and data. We may need to verify account ownership before processing the request.
Deletion is permanent. Creating an account later requires new invitations and sharing choices; it does not restore your previous connections.
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